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Terms of Service

Effective date: July 10, 2026

These Terms govern your use of Notroa. They are written to be read — plain language, no surprises. Please also review our Privacy Policy, which explains how we handle data.

1.Acceptance of these terms

These Terms of Service (the “Terms”) are a binding agreement between you and Notroa. By creating an account, starting a trial, or otherwise using Notroa (the “Service”), you agree to these Terms. If you do not agree, do not use the Service.

Notroa is operated by Keondre Cohen, an individual (sole proprietor), based in the Province of Quebec, Canada. Throughout these Terms, “Notroa,” “we,” “us,” and “our” refer to that operator.

2.Description of the service

Notroa is AI-powered real estate acquisition software for investors and wholesalers. It surfaces potential motivated-seller opportunities from public county open-data sources, enriches and scores them, explains its reasoning, drafts outreach copy, and helps you organize and follow up on your acquisition workflow.

Notroa is a software tool. It is not a data broker, not a consumer reporting agency, and not a provider of legal, financial, investment, tax, or real estate advice. Any decision you make using the Service is your own, and you are responsible for verifying information and complying with the laws that apply to your business.

3.Accounts & eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate account information and to keep it current.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly at support@notroa.com if you suspect unauthorized use.

4.Acceptable use

You agree not to:

  • use the Service for any unlawful purpose or in violation of any applicable law or regulation;
  • resell, redistribute, sublicense, or otherwise make available to third parties the data you access or pull through Notroa;
  • scrape, overload, reverse-engineer, or otherwise abuse or interfere with the Service or its infrastructure;
  • attempt to access another customer’s account or data, or to circumvent our security or tenant-isolation controls; or
  • use the Service to harass, defraud, or harm others.

5.Skip tracing & data compliance

Notroa offers optional skip tracing, which returns contact information for a property owner. This section is important — read it carefully.

  • Skip-trace results are sourced from third-party data providersand are provided “as is.” Their accuracy, completeness, and currency are not guaranteed.
  • Notroa is not a consumer reporting agency, and skip-trace data is not a consumer report under the U.S. Fair Credit Reporting Act (FCRA) or any similar law.
  • You agree not to use skip-trace data for any FCRA-covered or permissible-purpose-gated use — including credit or lending decisions, employment screening, insurance underwriting, tenant or housing eligibility, or any similar determination about an individual.
  • Any Do-Not-Call (DNC) indicators surfaced in the Service are informational only. You are solely responsible for scrubbing your contacts against the National Do Not Call Registry and for complying with the Telephone Consumer Protection Act (TCPA), applicable state telemarketing and robocall laws, and the CAN-SPAM Act before contacting anyone.

6.Outreach content

Notroa generates draft outreach — email, SMS, voicemail, and call-script copy — for your review. Notroa does not send messages on your behalf. You choose what to send, to whom, and through which channel, and you are solely responsible for obtaining any required consent, honoring opt-out requests, and complying with all applicable communications, marketing, and privacy laws when you send it.

7.Billing, cancellation & refunds

Paid plans are monthly subscriptions billed through our payment processor, Stripe. New accounts start with a 14-day free trial that requires no credit card.

  • You can cancel anytime from the Stripe billing portal. On cancellation, billing stops and your access continues through the end of the current paid period.
  • Monthly subscription charges are non-refundable. The free trial is the evaluation period — please use it to decide whether Notroa is right for you before you pay.
  • Skip-trace credits are prepaid and are charged only when a match is found — a no-match costs you nothing. Purchased credits are non-refundable and do not expire.
  • If you bring your own skip-trace provider key (BYOK), you pay that provider directly for lookups, at no markup from Notroa.

Prices, plan limits, and features are described in the app and may change on a going-forward basis as described in the “Changes to these terms” section.

8.Intellectual property

Notroa — including the software, its design, and all related intellectual property — is and remains owned by us. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while your account is active. You own your own account data — the leads, notes, and records you create or import — and you can export it while your account is active.

9.Disclaimers & no warranty

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee lead quality, the accuracy or completeness of data (which is sourced from public and third-party records), the number of deals you will close, or any level of revenue, profit, or business result. Real estate outcomes depend on many factors outside our control, including your own effort, market conditions, and decisions. Nothing in the Service is a promise of income or results.

10.Limitation of liability

To the fullest extent permitted by law, Notroa and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising out of or related to your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the three (3) months immediately before the event giving rise to the claim.

11.Indemnification

You agree to defend, indemnify, and hold harmless Notroa and its operator from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your outreach and communications, your use of skip-trace or lead data, or your violation of these Terms or any applicable law.

12.Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if necessary to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (such as intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

13.Changes to these terms

We may update these Terms from time to time. When we do, we will revise the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms.

14.Governing law

These Terms are governed by the laws of the Province of Quebec and the applicable laws of Canada, without regard to conflict-of-laws principles. You agree that the courts located in the Province of Quebec will have jurisdiction over any dispute arising out of or relating to these Terms or the Service.

15.Contact

Questions about these Terms? Reach us by email at support@notroa.com. We operate asynchronously and respond over email.